1. YOUR ORDER
1.1 Each order placed by you with us shall be an offer by you to us to buy products or packages subject to these and the website terms and conditions.
1.2 No order you place shall be deemed to be accepted by us until we have received payment from you and issued confirmation of the order.
1.3 You must ensure that the terms of your order, including the address for delivery, are complete and accurate.
1.4 All quotations and advertisements for products or packages given on this website are given on the basis that no contract for sale shall come into existence between us and you until we have received payment from you and issued acknowledgement of your order. Any quotations or advertisements for products given on this website may be altered or withdrawn by us at any time.
1.5 We shall endeavor that all orders are met within the time period estimated. Packages are automatically delivered by email after receiving payment. We shall not be held responsible for delays of receiving these details due to issues with your email client or server problems.
1.6 Once an order for a package has been placed by you and accepted by us you have no right to cancel the order, except at our discretion in exceptional circumstances. Once we have received payment we are unable to cancel any orders.
2. PRICE AND PAYMENT
2.1 Unless otherwise agreed between you and us, the price for the products or packages shall be the price advertised on the website as published on the date of the order.
2.2 The price for the products shall be inclusive of VAT and inclusive of all fees and charges in relation to packaging, carriage and insurance to the delivery address.
2.3 Payment for the price of the products or packages shall be due in pounds sterling at the time of the order.
2.4 Time of payment shall be of the essence and no payment shall be deemed to be received by us until it has been received in full and cleared funds.
CUSTOMER TERMS AND CONDITIONS
Please read these terms and conditions carefully as they govern the relationship between us and you, and limit our liability to you. By accepting these terms and conditions you are forming a contract with us and agreeing to the terms and conditions that appear below. References to "you" and "your" are to you as an individual. References to "us", "our" and "we" are to Popa Cols.
1. You must be over 18 years of age to purchase from this site.
C. SALE OF PRODUCTS
1. THE ORDERS
1.1 Each order placed by you with us shall be an offer by you to us to buy products subject to this agreement.
1.2 No order you place shall be deemed to be accepted by us until we have received payment from you and have issued confirmation of the order.
1.3 You must ensure that the terms of your order, including the address for delivery, are complete and accurate.
1.4 All quotations and advertisements for products given on this website are given on the basis that no contract for sale shall come into existence between us and you until we have received payment from you and issued acknowledgement of your order. Any quotations or advertisements for products given on this website may be altered or withdrawn by us at any time.
1.5 We shall endeavor that all orders are met. We do not, however, guarantee the availability of any product at any time.
1.6 You acknowledge that sometimes products may be withdrawn or discontinued. We shall make every effort to update the website at all times, and keep you informed by email.
2. DELIVERY
2.1 Delivery of the products shall take place at the delivery address contained in your order.
2.2 Any dates or times specified by us for delivery of the products are intended to be estimates only and time of delivery shall not be of the essence, and shall not be made of the essence by notice.
2.3 The cost of delivery shall be calculated when you place your order with us and payment shall be due before a dispatch is made.
3. PRICE AND PAYMENT
3. The price for the products shall be inclusive of VAT and inclusive of all fees and charges in relation to packaging, carriage and insurance to the delivery address.
3.1 Payment for the price of the products shall be due in pounds sterling at the time of the order.
3.2 Time of payment shall be of the essence and no payment shall be deemed to be received by us until it has been received in full and cleared funds.
4. WARRANTIES
4.1 All warranties, conditions and other terms implied by state or common law are, to the fullest extent permitted by law, excluded from this Agreement.
4.2 All products carry the warranty stated on the product description.
4.3 We shall only extend the benefit of the manufacturer’s warranty to you, and do not separately warranty the products ourselves.
4.4 In the event of the product requiring replacement or repair under the warranty, you must contact the product manufacturer directly.
5. RETURNS AND REFUND POLICY
5.1 In the event that any order is incorrect, it must be notified to us within 7 (seven) days after delivery, by either you or your customer.
5.2 In the case of incorrect orders, the products shall be returned to us and we shall redeliver the correct order at our own cost.
5.3 If any products are faulty or defective, they must be returned to us within 1 (one) month of delivery. We shall replace the products free of charge and redeliver them at our own cost unless a refund is requested. In the event of replacement of any products, the products returned to us shall become our property.
5.4 If you require a refund rather than a replacement for faulty or defective products, or we are unable to replace any faulty or defective product, the products must be returned to us, at our cost, and shall become our property. We shall refund the price paid, by you to us for the products, to you.
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